Privacy Policy
Last Updated: 13th November 2025
Trimvas – Privacy Policy
This Privacy Policy explains how Trimvas ("we", "our", "us") collects, uses, stores, and protects your personal information when you use our platform. By using Trimvas, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide when creating an account or using our services, such as:
- Full name
- Email address
- Phone number
- Business details
- Payment information (processed securely through payment gateways)
b. Usage Information
Information about how you use Trimvas, including:
- Login/log-out times
- Pages visited
- Interactions with features
- Search history
- Device and browser information
c. Transaction Information
Details related to purchases, payments, invoices, and communication between buyers and sellers.
d. Location Information
Approximate location based on your device or network to improve search results and user experience.
2. How We Use Your Information
We use your information to:
- Create and manage your Trimvas account
- Verify your identity and maintain security
- Process payments and transactions
- Improve platform performance and user experience
- Provide customer support
- Send notifications, updates, or promotional messages
- Prevent fraud, scams, and illegal activities
- Comply with applicable Nigerian laws and regulations
We do not sell your personal data to third parties.
3. Sharing Your Information
We may share your information with:
a. Payment Processors
To complete transactions securely.
b. Service Providers
Third-party companies that support our operations (hosting, analytics, customer support, SMS/email services).
c. Business Partners
For listings, referrals, or account verification if necessary.
d. Legal Authorities
If required by law, court orders, or for fraud prevention and investigations.
Trimvas ensures that any third-party partner follows strict privacy and data protection standards.
4. Cookies and Tracking Technologies
Trimvas may use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Improve site performance
- Analyze traffic and user behaviour
You can control cookies through your browser settings, but disabling them may affect platform functionality.
5. Data Storage and Security
We take your privacy seriously. Trimvas uses industry-standard measures to protect your information, including:
- Encrypted connections (HTTPS)
- Secure servers
- Regular security audits
- Limited access to sensitive data
- Monitoring for suspicious activities
However, no online platform is 100% secure, and you use Trimvas at your own risk.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your account
- Request limitation of how your data is used
- Withdraw consent for marketing messages
- Ask questions about our data practices
Contact us at any time to exercise these rights.
7. Data Retention
Trimvas retains your information for as long as:
- Your account is active
- Necessary to comply with legal obligations
- Needed to resolve disputes
- Required for business and security purposes
Once data is no longer needed, we delete or anonymize it.
8. Children's Privacy
Trimvas is not intended for children under 18 years old. We do not knowingly collect information from minors without parental consent.
If you believe a minor has used Trimvas without permission, please contact us.
9. Links to Third-Party Websites
Trimvas may contain links to external websites or businesses. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
Trimvas may update this policy from time to time. When we make changes, the date at the top will be updated.
11. Contact Information
If you have questions, complaints, or requests about this Privacy Policy, contact us at:
- Email: privacy@trimvas.com
- Phone: +234 XXX XXX XXXX
- Address: [Your Company Address Here]
Note: Please replace the placeholder contact information with your actual company details.